The Staff were helpful and friendly. The room was clean and tidy and the air conditioning was very efficient. We struggled with our plug adapters as they wouldn’t fit any of the sockets in the room until we found the hairdryer socket in the bathroom which did accept an adapter. The hotel is very convenient for the Wagner Metro stop ( red line) so it was quick and easy to get to Duomo / castle etc. The price was good but there’s no tea / coffee in the room or breakfast available. That said there are cafes etc just down the road
We enjoyed our stay on the top level, where the room was large and comfortable. Our biggest complaint was the door situations. The front door is locked closed from 10pm - 9am, with no guest access unless you phone a number. Our phones wouldn’t make calls in Italy so this was a major issue for us. We were locked out three times during our stay and had to wait for someone to come. Can I suggest swipe access for guests - or at least a WhatsApp or intercom alternative to contact the staff. This issue would prevent us staying again.
accoglienza ottima: sincera, non "recitata", il giovane sig. Carlo "ascolta e accoglie" le richieste offrendo con immediatezza le giuste soluzioni. soggiorno datato 20 e 21 maggio u.s.
Hotel silenzioso. Ben pulito. Non ha ascensore e le stanze nn sono facilmente raggiungibili x chi ha problemi di deambulazione.
Me and my sister had a very nice stay. The hotel is conveniently located, at a short distance from both the subway and the tram. The room we had was quite spacious and very clean. Also, it had a little patio